SHIPPING

Shipping Destinations: 
Sandsation currently only ships to Australia. 

Processing Times:
Orders are processed Monday through Friday and are shipped within 24-48 hours of placement, excluding weekends and public holidays. Tracking information is sent via email within 24 hours of the item being shipped. 

Australian Standard Shipping: 
Domestic shipping costs are determined by the weight of your parcel.

0kg - 1kg: $14.95 

1kg - 5kg: $16.95

We use Australia Post, which provides you with a unique tracking code for your package that can be tracked online. Standard Shipping lead time is 2-4 business days from the date your order has been shipped. 

Australian Express Shipping: 
We charge a flat rate of $25.95 for all domestic express orders. We use Australia Post service, which provides you with a unique tracking code for your package that can be tracked online. Express Shipping lead time is 1-2 business days from the date your order has been shipped.

Additional Information:
If a change of address is made directly with your local post office,  Australia Post or Sandsation will not be held responsible for any loss or misdelivered parcels. Requests for change of address must be made directly with Sandsation via our customer care team prior to your order being shipped. If you have any questions please email our customer care team at taylah.sandsation@gmail.com

Sandsation is not responsible for lost or stolen packages or packages delayed in transit. 

The shipping cost for orders is non refundable 

Public Holidays: 
Please note: Shipping days do not include weekends or national public holidays.